Service On Demand

Service On Demand powered by Kaseya is the ultimate solution for providing complete network management, automating recurring IT tasks and aligning IT with business goals from a reliable and secure web-based platform. The Kaseya architecture get's you up and running quickly and simply without investing in software or hardware. This low cost solution has the unique ability to proactively manage and control IT assets remotely, easily and efficiently from one integrated single pane of glass.

Features

Agent Technology

The intelligent, lightweight and efficient velocity MIS Agent makes every system on your network accessible, independent of their location. We are able to run agents to complete tasks in the background without user intervention or needing onsite staff.

Audit and Inventory

Perform Fast, accurate and up-to-dateAudit and Inventory of computers, servers, and mobile devices. Deployable over the LAN, WAN, and Internet.

IT Service Delivery Kit

Hundreds of additional Scripts for automating procedures such as agent control, configuration changes, clean-up and maintenance, disk management, network testing and more.

Management Reports

We provide customers with comprehensive and integrated management reporting for all data collected and stored in the system.

Patch Management

Through the Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates.

Desktop Policy Management

Manage the end user experience with Desktop Policy Management. From interface options to hardware config and everything in between.

Desktop Migration

Automate the backup and collection of user settings with Desktop Migration. Redirect them to another machine and have them working with the same settings as before.

Remote Access

Live Connect provides a single machine interface to give you full control with minimal end user interruption. Utilize Remote Access and Remote Control that even works behind firewalls and NAT.

Ticketing

Exceed expectations by providing IT support personnel with the Service Desk and Ticketing tools they need to track, respond and resolve issues quickly and efficiently.

Info Center

With Info Center's robust management reporting we have all the information we need to effectively manage and convey the status of the network infrastructure and communicate the value of our services.

Backup

Experience the power of Backup to implement real-time automated disk remote backup, disk imaging, file level remote backup and bare metal restore for Windows servers and workstations.

Remote Control

Using only a web browser, we can quickly and securely access any of their computers from any location.

Monitoring

Implement proactive, user-defined System Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.

Security/Antivirus

With the powerful Antivirus functionality you can enhance and extend support for the IT service delivery process by including an essential security protection component.