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Blog

Is NPS still relevant and what are the alternatives?

Many marketers and business leaders like NPS because it’s intuitive and gives them an immediate read on the health of the business’s relationships with its customers. NPS surveys are also easy to conduct; businesses can send the NPS question via text, email or chatbot to nearly every customer they interact with. Furthermore, an NPS can be tracked over time as a means of measuring improvement.

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Blog

How Microsoft 365 Copilot Can Transform Your Work Life

Copilot can help reduce errors associated with repetitive tasks, leading to increased accuracy and efficiency. With Copilot, businesses and professionals can eliminate the risk of human error, which can lead to costly mistakes, lost time, and productivity.

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Blog

The Dark Side of the Internet: Are You Safe?

Cybercriminals possess vast skills and resources, coupled with the persistence and determination to match. Despite this, many businesses opt to spend as little as possible on cyber security, while SMEs wrongly assume that their businesses are not attractive targets for cybercrime.

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Cloud Services
Blog

5 Cloud Trends to Watch in 2023

Throughout 2023, we can expect South Africa’s SMBs to move deeper into the cloud as well as increase the sophistication of their cloud strategies. But the shift to the cloud has only just begun.

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